PRIVACY POLICY

Effective Date: July 31, 2026

Last Updated: July 31, 2026

At Skyraider USA, we respect your privacy and are committed to protecting the personally identifiable information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

A. Personal Information You Provide

When you browse our store, place an order, create an account, or contact support, we may collect personally identifiable information, including:

• Contact Information: Name, email address, phone number, and billing/shipping addresses.

• Order Details: Information regarding the specific knives, tools, firearms, frames, or custom accessories you purchase.

• FFL Information (Firearm Transactions): For serialized firearm or frame sales, we collect Federal Firearms License (FFL) dealer details and transfer documentation necessary to fulfill federal and state legal requirements.

B. Payment Information Security

Skyraider USA does not retain or store full credit card numbers, CVVs, or sensitive payment details on our servers. All checkout transactions are securely processed through encrypted, PCI-DSS compliant payment gateways.

C. Automatically Collected Information & Tracking Technologies

Like many online retailers, we collect information about your browsing session to enhance your shopping experience:

• Device & Usage Data: IP address, browser type, operating system, referring URL, and pages viewed.

• Cookies & Pixel Tags: We use cookies, pixel tags, web beacons, and similar tracking technologies to analyze traffic, remember cart items, and evaluate browsing behavior.

2. How We Use Your Information

We use the information we collect to operate our business and deliver a tailored shopping experience, including:

• Fulfilling Orders: Processing transactions, arranging shipments, verifying FFL documentation, and sending order updates or tracking notifications.

• Customer Support: Responding to inquiries, resolving product issues, or assisting with scale/accessory compatibility.

• Improving Marketing & User Experience: Browsing data and order history may be combined with demographic records or past purchase history to optimize future marketing efforts, deliver relevant promotions, and provide a personalized website experience.

• Legal Compliance: Meeting statutory recordkeeping obligations under federal, state, and local laws (such as tax compliance and regulated firearms transfer laws).

3. Sharing & Disclosing Your Information

All information collected during a sale is processed securely. We do not sell, rent, or release your personal payment information to unauthorized third parties. However, we may share non-financial information in the following circumstances:

• Third-Party Service Providers: We share necessary data with trusted service providers who assist us in operating our website, conducting business, or executing marketing campaigns (e.g., shipping carriers, payment processors, email platform providers, and marketing analytics services).

• Marketing Partners: We may share relevant browsing insights or combined demographic data with select third-party marketing services or partner entities whose products, services, or gear we feel may be of genuine interest to you.

• Legal & Regulatory Obligations: We may disclose personal information or transaction history if required to do so by law, court order, subpoena, or to comply with law enforcement and regulatory authorities regarding firearm sales or anti-fraud protection.

4. Cookies & Targeted Advertising Opt-Out

If you prefer not to have your browsing activity tracked via cookies or pixel tags for targeted advertising:

• Browser Settings: You can configure your internet browser to refuse cookies, alert you when a cookie is sent, or delete existing cookies.

• Opt-Out Tools: You can manage targeted advertising preferences by visiting the Network Advertising Initiative Opt-Out or the Digital Advertising Alliance Opt-Out Page.

Please note that disabling cookies may affect certain features of our online store, such as saving items in your shopping cart.

5. Data Security

We implement reasonable technical, administrative, and physical security measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. While we take industry-standard precautions, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Updates to This Privacy Policy

Skyraider USA reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after modifications indicates your acceptance of the revised policy.